Refund Policy

This Refund Policy defines the terms governing refunds for services applied through Saral Seva. By making a payment on our platform, users agree to this policy in full. Saral Seva is a private service provider and does not represent any government authority or department.

Payments made on Saral Seva are charged for application assistance, form preparation, document scrutiny, and submission support. Once processing begins, operational and administrative resources are immediately utilized.

IMPORTANT: Applications rejected due to incorrect information, missing or invalid documents, ineligibility, or rejection by the concerned authority are strictly NON-REFUNDABLE.

Saral Seva has no control over approval or rejection decisions made by government departments or issuing authorities. Therefore, no refund shall be entertained for applications rejected by such bodies under any circumstances.

Refunds may be considered only in exceptional cases such as duplicate payments or technical transaction failures where no service processing has been initiated. Approved refunds will be credited to the original payment method within standard banking timelines.

Users are strongly advised to verify eligibility criteria, service requirements, and uploaded documents before submission. Any mistake made during the application process shall remain the sole responsibility of the applicant.

Saral Seva reserves the right to modify or update this Refund Policy at any time without prior notice. Continued use of the website and services constitutes acceptance of the revised policy.